Agencies
Services
Contact Us
Caution: DO NOT use email to report child abuse or neglect. It causes delays and confidentiality may not be ensured.
To find support for a child or family you are concerned about, report it using the Online Reporting System or call 1-800-25-ABUSE (800-252-2873).
For deaf and speech-impaired communication over the telephone, dial Illinois Relay at 711.
Email Directory
Office of Child and Family Policy
Office of Communications/Media Inquiries
Office of Employee Services' Recruitment and Selection Unit
Illinois DCFS Region and Field Office Directory
Hotlines
| Hotline | Phone | TTY |
|---|---|---|
| Advocacy Office for Children and Families | 800-232-3798; 217-524-2029 |
|
| Child Abuse Hotline | 800-25-ABUSE; (800-252-2873) |
|
| Day Care Information | 877-746-0829; 312-328-2779 |
|
| OIG Foster Parent Hotline | 800-722-9124 | 800-722-9124 |
| Report missing, abducted or runaway DCFS youth in care | 866-503-0184 | |
| Youth Helpline | 800-232-3798 |
Administration
| Office | Address | Phone |
|---|---|---|
| Advocacy Office for Children and Families | 406 East Monroe St. Springfield IL 62701 |
800-232-3798; 217-524-2029 |
| Director's Office - Chicago | 60 East Van Buren St., Ste. 1339 Chicago IL 60605 |
312-814-6800 |
| Director's Office - Springfield | 406 East Monroe St. Springfield IL 62701 |
217-785-2509 |
| Office of Communications - Chicago | 60 East Van Buren St., Ste. 1339 Chicago IL 60605 |
312-814-6800 |
| Office of the Inspector General - Chicago | 2240 West Ogden Ave. Chicago IL 60612 |
312-433-3000 |
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Report
How to Report Child Abuse or Neglect
CONTACT DCFS
GENERAL INQUIRIES
312-814-6800217-785-2509
CONTACT DCFS
ADVOCACY OFFICE
800-232-3798217-524-2029
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This website is intended to provide information about services and resources for children and families in Illinois.
For emergency services, please call 911