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Contact Us
Caution: DO NOT use email to report child abuse or neglect. It causes delays and confidentiality may not be ensured. Whenever you suspect that a child is being abused or neglected, or at risk, please call the Illinois Child Abuse Hotline at 800-25-ABUSE (22873).
In non-emergency situations, you may report suspected child abuse or neglect using the new Online Reporting System.
For deaf and speech-impaired communication over the telephone, dial Illinois Relay at 711.
Email Directory
DCFS Info and Assistance (Advocacy Office) or 800-232-3798
Office of Employee Services' Recruitment and Selection Unit
Office of Child and Family Policy
Hotlines
| Hotline | Phone | TTY |
|---|---|---|
| Advocacy Office for Children and Families | 800-232-3798; 217-524-2029 |
|
| Child Abuse Hotline | 800-25-ABUSE; (800-252-2873) |
|
| Day Care Information | 877-746-0829; 312-328-2779 |
|
| OIG Foster Parent Hotline | 800-722-9124 | 800-722-9124 |
| Report missing, abducted or runaway DCFS Youth in Care | 866-503-0184 | |
| Youth Helpline | 800-232-3798 |
Administration
| Office | Address | Phone |
|---|---|---|
| Director's Office - Springfield | 406 East Monroe St. | 217-785-2509 |
| Office of Communications - Chicago | 60 East Van Buren St., Ste 1339 | 312-814-6800 |
| Office of the Inspector General - Chicago | 2240 West Ogden Ave. | 312-433-3000 |
| Director's Office - Chicago | 60 East Van Buren St., Ste 1339 | 312-814-6800 |
| Advocacy Office for Children and Families | 406 East Monroe St. | 800-232-3798; 217-524-2029 |
Parent or Putative Father Contacts
If you want to know if your child is under the care of the Illinois Department of Children and Family Services, call:
Illinois Outside of Illinois
800-232-3798 217-524-2029
or write to the:
Advocacy Office for Children and Families
DCFS
406 East Monroe Street
Springfield, Illinois 62701
If you know the child's name and birthdate or age and can verify your relationship, the DCFS Advocacy Office for Children and Families can determine if your child is in the care of our Department.
They can also direct you to the Circuit Court involved with your child's case. The Clerk of the Circuit Court can provide other important information, such as the child's case number and the next scheduled court date.
Region and Field Offices
Click here to get the nearest offices.
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