Skip to main content

Reporting Child Abuse and Neglect

Report suspected child abuse online or by phone, 24 hours a day, 7 days a week.

1-800-25ABUSE (252-2873)

Download the Online Reporting poster PDF: 8.5 x 11 or 11x17.
 

What are child abuse and neglect?


Child abuse is the mistreatment of a child under the age of 18 by

  • A parent or their romantic partner.
  • An immediate relative or someone living in their home.
  • A caretaker such as a babysitter or daycare worker.
  • Any person responsible for the child’s welfare, such as a health care provider, educator, coach or youth program volunteer.

The mistreatment can either result in injury or put the child at serious risk of injury. Child abuse can be physical (bruises or broken bones), sexual (fondling or incest) or mental (emotional injury or psychological illness).

Neglect is the failure of a parent or caretaker to meet “minimal parenting” standards for providing adequate supervision, food, clothing, medical care, shelter or other basic needs.

How do I report suspected child abuse or neglect?


If you suspect child abuse or neglect you have a social responsibility to report it to the hotline. In addition, state law requires that most professionals who work with children report to Illinois DCFS when they have reasonable cause to believe that a child known to them in their professional or official capacities may be an abused or neglected child. These individuals are called mandated reporters and include:

  • Medical personnel.
  • Social service and mental health personnel.
  • Crisis intervention personnel.
  • Education personnel.
  • Recreation or athletic program or facility personnel.
  • Childcare personnel.
  • Law enforcement personnel.
  • Funeral home directors, embalmers and funeral home employees.
  • Coroners and medical examiners.

For a comprehensive list of all mandated reporters, see the Abused and Neglected Child Reporting Act.

To assist mandated reporters understand their critical role in protecting children by recognizing and reporting child abuse, DCFS administers an online training course entitled Recognizing and Reporting Child Abuse: Training for Mandated Reporters, available 24 hours a day, seven days a week.

For more information about the guidelines for mandated reporters in Illinois, read the Mandated Reporter Manual in English or Spanish.

State law protects the confidentiality of all reporters, and your name is never disclosed. You may still choose to make a report anonymously, but the inability of investigators to follow up with you to obtain additional information may impede our investigation and the child’s safety. The law protects you from civil liability for any call made in good faith.

What if I'm not 100% sure abuse is occurring?


Unfortunately, as much as 70% of child abuse goes unreported; and a child tells an average of seven adults that they are being abused or neglected before a report is made. Every delay in reporting suspected abuse or neglect increases the likelihood that abuse will become more serious, or even deadly, and that the perpetrator will abuse additional children. By trusting your own senses, common sense and instincts, and calling the hotline whenever you suspect a child has been harmed or is at risk of harm, you can ensure a child is safe and that her family is getting the help they need.

To prevent unnecessary investigations, hotline calls are screened by trained social workers to determine whether they warrant investigation for abuse or neglect. Of the more than one million hotline calls received over the past four years, only about one in four resulted in a formal report and an investigation. Many of the calls that do not lead to investigations are often directed to referrals that connect families with community-based programs aimed at preventing abuse. When formal investigations do occur, only 4% result in children being removed from their homes.

In most cases where abuse or neglect are indicated, DCFS is able to provide services to the family that allow the child to remain in the home safely, provided the abuse or neglect is reported to the department soon enough to intervene.

For more information about the guidelines for reporting child abuse or neglect, read the Care Enough to Call brochure in English, SpanishPolish, Korean or Chinese.

Illinois law also calls on DCFS, in cooperation with school officials, to distribute posters throughout Illinois schools to let children know where they can turn for help. Download the You are not alone poster in English or Spanish for more information.

School personnel may also print the Mandated Reporter Poster for Schools and display them in high-traffic areas in school buildings as a reminder to all teachers, administrators, school board members and other school employees that they are required by law to report suspected child abuse or neglect.

Additional resources:
Mandated Reporter Poster – Social Worker
Mandated Reporter Poster – Educators
Mandated Reporter Poster – Police
Mandated Reporter Poster – Medical


Note: Any person who knowingly transmits a false report to the department commits the offense of disorderly conduct under subsection (a)(7) of Section 26-1 of the Criminal Code of 2012. A violation of this subsection is a Class 4 felony." (Source: P.A. 97-189, eff. 7-22-11; 97-1150, eff. 1-25-13.)

Footer