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As of July 1, 2026, child care licensure is managed by the Illinois Department of Early Childhood. For providers, nothing is changing. All licensing representatives and staff remain ready to assist you. If you have questions related to licensure, please reach out to IDEC directly at Questions.IDEC@illinois.gov or your current CCR&R. 

Governor JB Pritzker Heidi E. Mueller, Director

Locating a Medical Provider for Youth in Care

Resources for Locating a Medical Provider for a Child in DCFS Care

  • Primary Care Provider - For assistance in locating a doctor for a child in the care and custody of DCFS, please contact the HealthWorks Lead Agency for the county where the child lives. View a list of HealthWorks Contact Coordinators and the counties they serve.

  • DCFS medical card hotline - 1-800-228-6533 - this toll free number is used for the following:
    • If a medical card wasn't received.
    • Caseworkers will call asking what address is on the card, or call to let the Technical Support Unit staff know an address change needs to be entered.
    • If the child's name and/or birthdate is incorrect.
    • Providers call to verify the correct recipient number and periods of eligibility.
    • If a call comes in and the youth doesn't have a medical card yet and needs to go to the doctor immediately, the Technical Support Unit staff can fax a copy of the MMIS screen to the medical provider or give the information (RIN # and period of eligibility) over the phone.

  • Dental care - Dentaquest is the administrator of the Illinois Medicaid dental program. For referral to a dental or orthodontic provider, call 888-281-2076 or 888-286-2447.

  • Vision care - Illinois Health Connect can assist in locating a Medicaid vision care provider. Please contact Illinois Health Connect at 1-877-912-1999.

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Resources

Report

How to Report Child Abuse or Neglect

ONLINE REPORTING FORM

1-800-25-ABUSE(252-2873)

CONTACT DCFS
GENERAL INQUIRIES
312-814-6800217-785-2509
CONTACT DCFS
ADVOCACY OFFICE
800-232-3798217-524-2029

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This website is intended to provide information about services and resources for children and families in Illinois.

For emergency services, please call 911